I recently read an article
posted on InformationWeek (by Jonathan Feldman) which spoke to the reasons most common for a company defaulting on its reduced IT spending. I loved the fact the article made it about people and
process, not just dollars and cents. His points on overstating risk,
feeling disconnected from IT, and that “everything is fine” are common
attitudes and opinions I run into every day. Companies often do not take
IT seriously enough and undervalue the impact technology has on the heart and
soul of an organization.
Now, do companies need to overspend on
infrastructure and technology? I wish…But no, they don't. Rather, companies
need to ensure IT and technology enables people and process and facilitates
growth and wellness inside an organization. Too often you encounter people and processes behind a curtain that is never pulled open. A proper
evaluation of the impact technology can and would have is a first great
step. I recently ran into an organization that devalues IT so much that
it is now affecting its core business. I don’t want to say I told you so
but, well, I did. Currently, they are on track with a proper evaluation of what and
when things should occur. Are they spending money? No, but
they don’t have to be right away as long as they are taking action and
listening to the people behind the curtain.
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