Using Unified Communications to Improve Your Chain of Command

I normally do not post on these types of topics, but this one I found interesting. About three quarters of the way down the article it talks about how Dr Martens used Unified Communication to improve internal, not external, communication. We often talk (and sometimes struggle) with who and why Unified Communications will benefit an organization. The message is old and stale and almost a ‘been there, done that’ attitude.

Here is a great example of how this successful organization implemented simple technology to improve communication within an organization, better communication between Quality Control and Supply Chain / Manufacturing across the Globe. Not the same old never miss a call as a sales person.

Take a read, I can point to a few of our own clients who have done the same thing, but sometimes it is just nice to look across the pond to see how a client and their needs are very similar no matter where you go.

http://www.computing.co.uk/ctg/analysis/2393025/dr-martens-selects-value-for-money-shoretel-over-cisco-avaya-mytel