What is SIP Trunking?

In the ever changing world of technology, our clients look to find the better, faster, cheaper methods to communicate. One surefire way to lower your monthly operational expense is to explore the world of SIP trunking. One of our partners, OneConnect, recently posted this article that describes SIP trunking and some of the benefits associated with the technology.

Now, as a value added vendor who has recommended, installed, and repaired SIP trunking issues; I have to say that yes... SIP trunking is something that we recommend clients explore, BUT, not jump right into without first clearly understanding the risks (and rewards) this technology will offer.

So, what are these risks and rewards? Well, they differ depending on the needs and wants of the client, so it's sort of impossible to list them all. In fact, I will mention only one of each because this deserves and entire afternoon of discussion on a sunny patio somewhere. That being said, the biggest benefit of SIP Trunking is definitely cost. This technology can and should save you in monthly cost if the network you are running on is already in place. Even if it's not, partners like OneConnect make it easy to get there. On the other side of the matter, the biggest risk to SIP Trunking is networking. The network you ride your SIP Trunk across must be solid and well provisioned if anything at all. Will a standard DSL service handle the call volume of a 40 user call center? No secret here... not a chance. However, there are cost effective ways of reducing and eliminating this element of risk that clients have been, and should continue to explore.

http://www.oneconnect.ca/whatissiptrunking